FAQ - IPTV RED

Frequently Asked Questions

The difference between lite and golds subscription

**REDIPTV Lite Subscription:**
The "Lite" plan provides affordable IPTV service with average broadcast quality. Choose from a limited selection of television channels, available in either standard definition (SD) or high-definition (HD). Ideal for budget-conscious viewers seeking a simple option for basic programs, movies, and sports.

*Lite Subscription Features:*
- Limited channel lineup with essential television channels.
- Average broadcast quality in standard definition (SD) or high-definition (HD).
- Affordable pricing compared to other plans.
- Some limited additional features, like a few supplementary channels or basic accompanying services.

**REDIPTV Gold Subscription:**
The "Gold" subscription is a premium package offering high-quality IPTV service with a diverse range of television channels. Enjoy channels in high-definition (HD), and some subscriptions may include even higher quality, such as 4K if available. Designed for viewers seeking a superior and exceptional viewing experience.

*Gold Subscription Features:*
- Extensive selection of television channels, covering sports, entertainment, movies, series, and more.
- High-definition broadcast quality (HD), with the possibility of even higher quality like 4K if available.
- Additional features, such as premium customer support, companion applications, recording, the ability to watch episodes with subtitles, and other luxury features.

What do I need look for TV?

You need the following: High-speed Internet connection, at least 20.0 Mbps. A functioning Smart TV,ALL Android,ALL IOS,MAG,FireStick,Enigma2

Can I Use my subscription on multiple devices?

Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.
Except for MAG or MAC based devices, for multi device at the same time we have discounts.

Do you provide refunds?

Providing services and setting up a new account bring costs to US. Therefore, before paying for the service, be absolutely sure that you want the service, otherwise we can change your service or You will get a refund If you have paid for the service but we haven’t yet activated the service for you, you can request a cancellation and refund.

We try to do our best by fixing any issue or replacing with another service ( we have three different services) if you contact Us for help and we can not solve your problem also by replacing the service after a certain time, then we make a refund

-Some guys open case in paypal without contacting us and do not know that IPTV is not legal,if paypal realize that what they bought.
then will close the buyer account immidetiatly due to breaking their terms.

If you aren’t sure about the service you want to buy, you can first contact us and get help.

Can I change the type of my receiver?

You can view our Channel List here.